Charlotte Investor Alert

Citadel Securities and Charlotte Investors: Payment for Order Flow in Your City

Retail investors in Charlotte, North Carolina — like investors across the country — route their stock orders to Citadel Securities through payment for order flow arrangements at major discount brokers. Charlotte is America's second-largest banking center, with a large financial industry workforce and retail investor community.

Charlotte's Retail Investor Landscape

Charlotte is Southeast-based financial community. Local retail investors — from professionals and business owners to working families saving for retirement — use discount brokers that route orders to Citadel Securities through PFOF arrangements. These investors receive marginally inferior execution prices on each trade compared to what competitive exchange routing would provide.

How PFOF Affects Charlotte Investors

When a Charlotte resident places a stock order on Robinhood, TD Ameritrade, E*Trade, Schwab, or Webull, that order is routed to Citadel Securities through PFOF. Citadel executes the trade, capturing a spread, and pays the broker a per-share fee. The net result for the Charlotte investor: a slightly worse execution price compared to what a competitive exchange-routed order would achieve.

What Charlotte Investors Can Do

Access your broker's SEC Rule 606 report to see how your orders are routed
Consider switching to Fidelity (no PFOF for equity orders) or Interactive Brokers direct routing
File a complaint with the North Carolina securities regulator
Contact the North Carolina Attorney General

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