What Is a Bar Complaint?
A bar complaint is a formal written complaint submitted to your state's attorney discipline authority alleging that an attorney has violated the professional conduct rules that govern lawyers in your state. Every state has a bar discipline authority — typically administered by the state bar association or the state supreme court — that is responsible for investigating complaints and imposing discipline on attorneys who engage in misconduct.
Bar complaints are distinct from legal malpractice lawsuits. A bar complaint is a disciplinary proceeding that may result in the attorney being publicly censured, suspended, or disbarred. It does not result in monetary compensation for you. If you want compensation for harm caused by attorney misconduct, you may need to pursue a separate legal malpractice claim.
When Should You File a Bar Complaint?
Consider filing a bar complaint when an attorney has:
- Stolen or misappropriated your money or property
- Abandoned your case without notice or proper withdrawal
- Failed to communicate with you for extended periods despite your attempts to contact them
- Lied to you, the court, or opposing counsel
- Charged clearly unreasonable fees
- Represented you while having an undisclosed conflict of interest
- Violated a court order in your case
- Engaged in criminal conduct related to your matter
Step-by-Step: How to File a Bar Complaint
Step 1: Gather your documentation. Collect every document relevant to your complaint: your retainer agreement, all invoices and billing statements, all written communications (emails, letters, text messages), court filings, and any evidence of the specific misconduct. Organize documents chronologically. The strength of your complaint depends heavily on documentation.
Step 2: Find your state's bar discipline authority. Each state has its own system. Use our state-by-state directory to find the correct authority for your state. Most state bars have an online complaint submission system. Some require paper forms.
Step 3: Write your complaint. Describe the attorney's conduct factually, specifically, and chronologically. Avoid emotional language — focus on what happened, when it happened, and how it violated the attorney's professional obligations. Identify the specific rules of professional conduct you believe were violated (most state bars publish their rules online).
Step 4: Submit your complaint. Submit your complaint with all supporting documentation. Keep a copy of everything you submit. Note the date of submission and any confirmation number you receive.
Step 5: Cooperate with the investigation. If your complaint is accepted for investigation, you may be asked to provide additional information, respond to the attorney's answer to your complaint, or participate in proceedings. Respond promptly and completely.
Step 6: Understand the timeline. Bar discipline proceedings are slow. A full investigation and hearing process can take one to three years. Most complaints are dismissed at intake or after a preliminary review. Do not expect quick results.
What Happens After You File
After you submit your complaint, the bar's intake staff will review it to determine whether it falls within their jurisdiction and whether the conduct alleged, if true, would constitute a violation of the professional conduct rules. Many complaints are dismissed at this stage — either because the conduct does not constitute a rule violation or because there is insufficient evidence to proceed.
If your complaint passes intake, it will be assigned to a staff attorney or investigator who will conduct a preliminary investigation. The attorney will be notified and given an opportunity to respond. You may be asked to provide additional information.
If the preliminary investigation finds sufficient cause, the matter may proceed to a formal disciplinary hearing before a hearing panel. Hearings are conducted like abbreviated court proceedings, with witnesses and evidence. The hearing panel issues a recommendation that is reviewed by the full disciplinary board and, ultimately, the state supreme court.